After an app update, login fails when the saved playlist URL or Xtream Codes token is cleared. Re-enter your username, password and server URL exactly, clear the app cache, and confirm your subscription has not expired.
Why login fails after an update
App updates frequently reset stored credentials or rotate the access token tied to your playlist. The result is an 'invalid credentials' or 'connection failed' error even though your subscription is fine. Re-authenticating fixes it in most cases.
Restore your login
Tokens and the access layer
Xtream Codes issues a session token validated against your account on every login. An update can clear that token; the app then sends an empty or stale token and the server rejects it. Re-entering credentials forces a fresh token handshake.
Screenshot your login details before updating any IPTV app so you can re-enter them instantly if they get wiped.
⚠️ Important
If credentials are correct but login still fails, your subscription may have expired on the same day — verify the expiry date before troubleshooting further.
Frequently asked questions
Why does IPTV login fail after an app update?+
Updates can clear saved credentials or rotate the access token. Re-enter your username, password and server URL to force a fresh login.
My credentials are correct but login still fails — why?+
Your subscription may have expired, or the server URL/port is wrong. Verify the expiry date and the exact URL.
How do I avoid losing my IPTV login on updates?+
Screenshot your credentials before updating, and re-add the playlist rather than editing the old entry.